cant draw my money to govtovwork

South africa Im sick amd tired of fnb last month I had more money in my debit card and tranfered it to my credit card today I needed money to come back from work I ried tranfering money from my credit card tovmy debit card error message please contact nearedt branch I hsd to sit like a ****** even now I cant do anything I cantcaccess my own money to buy groceryvand for transport please releasecmy money so I csn leave you guys in peace