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Asvhir R

1 reviews | Active since Sept 2013

30 Sept 2019, 21:10

Can’t downgrade account

I am a FNB account holder and have been trying to downgrade my account for a month now but cannot. I have called the call centre a few times but nothing has happened even though every agent meant to get back to me within 48 hours.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2019, 09:54
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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