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yajna G
1 reviews | Active since Dec 2011
23 Mar 2016, 11:45
CANT ACTIVATE CARD, NO CUSTOMER CARE!
BEEN TRYING TO ACTIVATE PETROL CARD FOR OVER 10 DAYS<br> <br> <br> I HAVE CALLED 6 TIMES CUSTOMER CARE AND DIALLED PERSONAL CARD OPT 3<br> <br> SOMEONE ANSWERED ONCE AND THEN SHE HUNG UP<br> <br> OTHER TIMES THE LINE CUTS<br> <br> NOW CALLED OPT 2 - A MAN OFFERED TO PUT ME THROUGH AND THEN IT SAID \THE NUMBER YOU HAVE DIALLED DOES NOT EXIST\"<br> <br> EMAILED FOR ASSISTANCE AND THEY TOLD ME JUST TO CALL THE NUMBER!!!<br> <br> SERIOUSLY?????"
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FNB (First National Bank)'s replyOfficial
23 Mar 2016, 12:17Hello anonymous101,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893031.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893031.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply23 Mar 2016, 12:17
Official
Hello anonymous101,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893031.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 893031.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)