CS
Copley S

1 reviews | Active since Apr 2017

07 Oct 2019, 12:35

Can't access savings

FNB are not allowing me to release my savings from my 32-Day account. Their error message says to contact them via a link on the top right of my screen. No such link exists. Just goes to prove the incompetence of this bank.

Since my money was not released, one of my debits have now been marked as unpaid, which affects my credit rating. Are you going to fix this?

Shockingly bad, FNB!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Oct 2019, 13:32
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***

Regards

 Hello Peter Complaints Team 

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