1 reviews | Active since Aug 2018
Cannot unsubscibe from Daily Market Insight email which I did not opt in to.
Once again this company has gone out of its way to **** off customers even more.
I am starting to receive unsolicited emails called "Daily Market Insights", which I DID NOT OPT IN TO.
When I try click on unsubscribe link at the bottom of the email, the unsubscribe page flashes very briefly before taking me to the front page to open an account. So in other words, I cannot unsubscribe from this at all.
In terms of the CPA and Communications Act, this cannot be legal.
I know if I try phone customer service, I will be sent from pillar to post in the typical FNB fashion of not claiming responsibility.
I cannot wait for my house transfer to be complete so I can leave this wretched company in the dust, where it belongs.
Good day Alison Coulter,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Alison Coulter,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)