WK
Waldo K
1 reviews | Active since Nov 2012
08 Nov 2022, 14:15
Cannot Trust FNB
I received Confirmation that my FNB account was closed on the 25th of October 2022....
Yet I woke up this morning stating I owe FNB R294 ....
How can FNB charge a NON-FNB client?
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Replies (1)WK
Waldo K's updateReviewer Update
11 Nov 2022, 10:24Now am I getting called daily from the FNB collections department regarding an account that FNB did not close after 3 months of requesting and waiting of closure of my account.
3 Months of Banking Fees of R300+ every month that I have had to pay.
There was also another R300 in my account for the next months banking fees and yet now that money is GONE and no one will give me a refund for the 3 months of me waiting for the cancellations department to do their job and I just had to keep paying banking fees every single month.
This is unacceptable and now FNB just want more money while reporting to the credit bureau that I have deferred on a payment. Thanks FNB .... making life such a pleasure because YOU CLEARLY CAN'T HELP YOUR CUSTOMERS!
I really do not like ranting but this has gone on for 3 months now and STILL even when an escalations manager from FNB states that my account has been closed on the 25th of October only then 2 weeks later to be called by the collections department.
3 Months of Banking Fees of R300+ every month that I have had to pay.
There was also another R300 in my account for the next months banking fees and yet now that money is GONE and no one will give me a refund for the 3 months of me waiting for the cancellations department to do their job and I just had to keep paying banking fees every single month.
This is unacceptable and now FNB just want more money while reporting to the credit bureau that I have deferred on a payment. Thanks FNB .... making life such a pleasure because YOU CLEARLY CAN'T HELP YOUR CUSTOMERS!
I really do not like ranting but this has gone on for 3 months now and STILL even when an escalations manager from FNB states that my account has been closed on the 25th of October only then 2 weeks later to be called by the collections department.
WK
Waldo K's update11 Nov 2022, 10:24
Reviewer Update
Now am I getting called daily from the FNB collections department regarding an account that FNB did not close after 3 months of requesting and waiting of closure of my account.
3 Months of Banking Fees of R300+ every month that I have had to pay.
There was also another R300 in my account for the next months banking fees and yet now that money is GONE and no one will give me a refund for the 3 months of me waiting for the cancellations department to do their job and I just had to keep paying banking fees every single month.
This is unacceptable and now FNB just want more money while reporting to the credit bureau that I have deferred on a payment. Thanks FNB .... making life such a pleasure because YOU CLEARLY CAN'T HELP YOUR CUSTOMERS!
I really do not like ranting but this has gone on for 3 months now and STILL even when an escalations manager from FNB states that my account has been closed on the 25th of October only then 2 weeks later to be called by the collections department.
3 Months of Banking Fees of R300+ every month that I have had to pay.
There was also another R300 in my account for the next months banking fees and yet now that money is GONE and no one will give me a refund for the 3 months of me waiting for the cancellations department to do their job and I just had to keep paying banking fees every single month.
This is unacceptable and now FNB just want more money while reporting to the credit bureau that I have deferred on a payment. Thanks FNB .... making life such a pleasure because YOU CLEARLY CAN'T HELP YOUR CUSTOMERS!
I really do not like ranting but this has gone on for 3 months now and STILL even when an escalations manager from FNB states that my account has been closed on the 25th of October only then 2 weeks later to be called by the collections department.