LM
Lerato M
1 reviews | Active since Jan 2016
29 May 2020, 14:09
Cannot reverse unauthorized debit order
Why cannot I reverse my debit order?????
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
29 May 2020, 15:31Good day Lerato,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Best regards,
FNB (First National Bank)'s reply29 May 2020, 15:31
Official
Good day Lerato,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***F.
Regards, Hello Peter Complaints Team
***
Best regards,
LM
Lerato M's updateReviewer Update
30 May 2020, 08:51Someone from complaints division called, transferred me to the call center. I was on hold for 30min. Then the call center agent answered the call and only to cut the call!!! Really. Waste of time. Why implement systems that don't work.
LM
Lerato M's update30 May 2020, 08:51
Reviewer Update
Someone from complaints division called, transferred me to the call center. I was on hold for 30min. Then the call center agent answered the call and only to cut the call!!! Really. Waste of time. Why implement systems that don't work.