TH
Taahir H
1 reviews | Active since Dec 2014
08 Mar 2021, 10:35
Cannot reverse unauthorised debit order
Outright refusal by the agent to reverse a debit order on my account that should not be there. Useless process - agent directs you to app which directs you to agent. A real catch 22 situation.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
08 Mar 2021, 11:31Good day Mr. Taahir Hassem,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***
FNB (First National Bank)'s reply08 Mar 2021, 11:31
Official
Good day Mr. Taahir Hassem,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is: ***NF.
Regards,
FNB Customer Resolution Center
***