cannot register new service

Guys, if you offer a service, at least have an option to register for it. I have been trying to register for your "Nav >> Car" service for two weeks now, in order to renew my vehicle's licence before the end of the month, and in turn to avoid paying a fine for late renewal.

Two weeks ago a lady said she will send me a form to sign. Nothing has arrived. Nada. None. Null. Ziltch.

Today I spent 15 minutes, 23 seconds on the first call and 3 agents couldn't help me. Last one said it's on online banking. There is no option on online banking, or your Android Phone App to register for this service.

The 2nd call, to a single agent, lasted 34 minutes, 33 seconds and she said "please hold while I check" and never got back to me. I had to pay for both calls, yet still don't receive any service from you.

Perhaps you should remove the service from your marketing campaigns and Mobile App!