1 reviews | Active since Mar 2009
Cannot open a business account since April
In April we asked FNB to open a business account for our company, as we wanted to move our business to them. In addition two of the directors committed to move their personal accounts as well. Our company is small, but has a good cash float, excellent clients, and is growing quickly. These are not small amounts.<br> <br> We met FNB at Melrose Arch and got a list of documents to supply. We spent a couple weeks tracking them all down, and supp**** them. Silence for weeks. When we requested status, we were given an entirely new set of documents to supply. More chasing and dealing with auditors & government to get. Again, silence after they were supp****. Chased up a third time, and was told that some of the documents we supp**** were in the \wrong format"(which had never been communicated).<br> <br> Escalated in frustration and moved to Rosebank"
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731239.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 731239.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
