CB
Cor B

1 reviews | Active since Aug 2015

27 Nov 2015, 08:51

Cannot move my account to FNB

I wanted to move all my account to FNB, because:<br> * They are a proud high-technology and highly innovative company<br> * It takes 5 minutes to open an account - as advertised<br> * They move all my debit orders<br> * eBucks is the best.<br> I have done nearly everything - but cannot get FICA verified.<br> My municipality statement, downloaded from the municipality website is not acceptable.<br> My Telkom account has my email address on.<br> I do not have any fines delivered in the past three months<br> I do not have any rental agreements<br> I do not have any hire-purchase agreements.<br> It seems FNB makes it impossible - with all the high tech innovations - to be FICA'd.<br> How is this possible?<br> C Basson<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2015, 10:10
Official
Hello nitormedia,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Private clients who will provide you with feedback.

The reference number is 821140.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)