Cannot Make PayPal Withdrawals Since FNB PayPal Changed Their User Interface

Good day. I am appalled by the poor customer service at FNB PayPal. As of Monday, I've been unable to withdraw funds from my PayPal account. I've been using this service for years, and as always, they never inform the client when they make changes to their platform. They've changed their user interface once again, and ever since Monday, I have been unable to withdraw my PayPal funds. I've made countless calls to their PayPal customer service line, only to waste my airtime and time. I also asked one of their agents, a gentleman, if you could call me back, as I had been going back and forth with calls to them, and he bluntly said no! I've maintained my PayPal profile successfully, had an OTP sent to me to confirm it, and am still unable to withdraw funds 24 hours later. This is getting ridiculous, as this is my livelihood they are affecting. Do better, FNB! Without your customers, you won't have a business to begin with. You have garnered thousands from me via commission fees with my PayPal withdrawals throughout the years. Is this the thanks I get? You need to resolve this issue ASAP.