Cannot log into Online Banking

<p>Ive been trying to log in to my online banking profile since Sa****ay, </p> <p>please sort this out ASAP, ive been on hold with online banking for 30 minutes and i simply do not have time for this.</p> <p>I expect a resolution by 10am or im escalating.</p> <p>I pay an exorbitant unnecessary monthly account fee and silly 'Value' added fees on a monthly basis, i expect a seamless, non problematic experience with your establishment. Sort out your OTP issues as well, this is just ridiculous!!</p>