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Shanay E

1 reviews | Active since Jan 2017

30 Jul 2019, 11:32

cannot get a paid-up letter from FNB

I'm having a problem getting a paid-up letter. I've paid the account but cannot seem to get through to anyone that will help me with such a simple thing. Why is it all the other creditors are able to send the paid up letter as soon as the payment has been done but I can't get FNB to do it???? Please I'd like to clear my name and be done with debt.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Jul 2019, 12:33
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team 

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