AJ
Amanda J

1 reviews | Active since Dec 2014

14 Feb 2017, 09:52

CANNOT DOWLOAD MY FACE BOOK

<p>I have experienced endless problems with FNB............... from Last WEEK MY PHONE WAS DELIVERED TO ME.. TO DATE I HAVE NOT BEEN ABLE TO DOWLOAD MY FACE IT COMES UP WITH A ERROR " UNLESS AN INCREMENTAL IS DOWLOAD IS AVAIABLE FOR THIS ITEM , FACEBOOK MAY NOT DOWLOAD UNTIL YOU CONNECT TO WIFI." I MAY AT MY WITS END I WANT THIS MATTER SORTED OUT AS I CANNOT HAVE A PHONE WHERE I AM UNABLE TO CONNECT TO SOCIAL MEDIA.... I CALLED THROUGH I WAS TOLD PUT OFF YOUR PHONE RESART TAKE OUT THE SIM CARD ALL AND NOTHING IS WORKING...</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Feb 2017, 11:35
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)