GP
Gregory P
1 reviews | Active since Nov 2012
07 Oct 2024, 15:31
Cannot do online banking for 9 months now!!!
I joined FNB on 31/1/2024 and have been tryding to do online banking ever since. I keep on getting the same error message, that my bowser is unverrified, I must log in regulary to get the browser verified. For 9 months now I log onto the online banking platform +- 5 days a week using the same browser, laptop and internet connection. I have been calling and everybody tells me the same theing, that I must log in regulary. If 9 months is not regular enough then what is?
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Gregory P's updateReviewer Update
08 Oct 2024, 08:44Dear Dean Griffin,
The e-mail you send me this morning does not help me at all, its the same stuff your call centre agents tell me. A call would've shown you value me as a client but clearly you don't.
Poor customer service from FNB and NO, my problem is not resolved!!!!
The e-mail you send me this morning does not help me at all, its the same stuff your call centre agents tell me. A call would've shown you value me as a client but clearly you don't.
Poor customer service from FNB and NO, my problem is not resolved!!!!
GP
Gregory P's update08 Oct 2024, 08:44
Reviewer Update
Dear Dean Griffin,
The e-mail you send me this morning does not help me at all, its the same stuff your call centre agents tell me. A call would've shown you value me as a client but clearly you don't.
Poor customer service from FNB and NO, my problem is not resolved!!!!
The e-mail you send me this morning does not help me at all, its the same stuff your call centre agents tell me. A call would've shown you value me as a client but clearly you don't.
Poor customer service from FNB and NO, my problem is not resolved!!!!