Cannot close account. Should I abandon it?

I tried calling FNB today to close my cheque account. I admit that my query is an edge case because I no longer live in South Africa and I cannot visit a branch. What bugged me is that I was transferred to four different departments. I started with General Enquiries. Then I was transferred to One Account (even when I said I had a Cheque Account). Then I ended up with Telephone Banking. Lastly, I was transferred to MyBranch and I was unfortunate to reach them outside of their operating hours.<br> <br> I don't think that I'm going to be successful with this - I even had trouble getting them to call me when they wanted to cancel my overdraft. They can't dial international numbers you see. Operating a bank must be hard. Unless we can figure out how to do this, I will have to abandon the account.