1 reviews | Active since May 2016
Cannot close account because of a history of debt review
I have 3 account with FNB and I only need one which is the ( ********** 7155) its a gold account . I don't need the smart account and the Premier account they are just accumulating funds form me. I went to different branches but they could not help me close the accounts because of my previous debt review history. they requested 17.4 forms from me which I had submitted to them last year already but still they cannot assist me in closing the other accounts and saving attached to them. I'm currently using one account which my salary is paid into the rest I do not need please help , ?I cannot afford to pay for the ones that I'm not using.
The accounts are still open the branch cannot help me can you please close the following accounts which I do not use and are generating funds Close the two account : Smart account and smart savings account ********** 3426
Fnb premier cheque ********** 5790
I am using the gold account which starts with ********** 7155
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)