1 reviews | Active since May 2016
Cannot close account
<p>I was at the FNB Branch on Wednesday to clise my account. I was told I am unable to do so. I returned the next day to be informed a status on my account needs to be changed. I did a letter to change the status on my account and close my account. I was told this will be done in 24 hours. I came back today only to find that I must wait another 24 hours. Sifisio and Semona was the consultants assiting me. This is pathetic service and therefore the reason I am no longer a customer with FNB. Pathetic service. 4 days just to close an account !!!!!!!</p> <p> </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is **********
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is **********
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ********** /> Tel number: ********** (option one)
Thank you Nilan and Semona for acting so fast and resolving my issue. Thumbs up!!!!
Thank you Nilan and Semona for acting so fast and resolving my issue. Thumbs up!!!!