1 reviews | Active since May 2012
Cannot cancel bond protection?????
Hi,<br> <br> When I signed my bond off at the attorney nearly two years ago we accepted the bond protection because the delay with my wifes life insurance. We were told to take the bond protection so long and once my wifes life insurance is sorted we can cancel the bond protection and cede our life insurance as planned.<br> <br> I called Home Loans now and spoke to Celeste. She told me I cannot cancel the bond protection and change it to cede my life insurance now. This is utter bull! Why was I told I could? Why was I made to sign the bond under false information? What you guys are doing is wrong, I will not accept this. I want my life insurance ceded on my bond as originally agreed.<br> <br> Reference HL0025WT1<br>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907819 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 907819 .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
