GN
Gerrie N
1 reviews | Active since Feb 2013
04 Aug 2015, 07:24
cannot call a client
I like to thank FNB for returning & sending back my debit order. I did not notice that my clients have not paid me...I was in Botswana and return late back to the hotel. There was also no signalto fix the problem. I was 'private banker\ I am not sure what there job is....they could have phone me in advance to try and fix the problem
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Replies (1)
FNB (First National Bank)'s replyOfficial
04 Aug 2015, 08:27Hello SHEQAuditors,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 735123.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 735123.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,
FNB (First National Bank)'s reply04 Aug 2015, 08:27
Official
Hello SHEQAuditors,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 735123.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking who will provide you with feedback.
The reference number is 735123.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Best regards,