TP
Tammy P

1 reviews | Active since Aug 2018

01 Dec 2018, 19:37

Cannot Activate My FNB account

Hellopeter MENU New Cheque Account not Activated!!! A review of FNB (First National Bank) by dylan D on 12 Jul 2017 Share Comment Report New Cheque Account not Activated! Im trying to Activate my new cheque account with the card that was deliverd to me! It ùclearly states to activate the card online but it doesnt work, I even went to a ATM to activate the card. But returns my card and says card not activated. I dont have time to go into the bank hence opening my account online. When I call in they tell me to call telephone banking which is only open on Monday.I dont see what I need to go into the branch for??PLEASE I JUST WANT MY CARD ACTIVATED SO I CAN LOG ON TO INTERNET BANKING. i WILL TRANSFER FUNDS INTO THE ACCOUNT BUT THE ACCOUNT IS NOT EVEN OPEN EVEN THOUGH I HAVE A BANK CARD WITH PIN AND AN ACCOUNT NUMBER.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2018, 08:40
Official
Good Day Tammy 
We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance.
Regards
Complaints Resolution 
Email address: ***
Tel number: *** (option one)