TM
Tshwarelo M

1 reviews | Active since Jun 2015

24 Jun 2015, 10:20

Cancelling my overdraft

I've previously app**** for an overdraft with FNB which I did on my online banking profile. I've requested for R1000 as an overdraft and to my surprise I was given R18000 as an overdraft and when I tried cancelling it on my online banking profile I couldn't, I also called their call center but they say I need to go to a Branch to cancel it and I can't. I want this to be cancelled as soon as possible

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jun 2015, 12:11
Official
Hello TshwareloMok,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 708826.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)