KT
KEDISALETSE T
1 reviews | Active since Oct 2013
05 Mar 2015, 15:18
CANCELLING LIFE COVER INSURANCE
I WAS WITH FNB LIFE COVER AND DECIDED TO SWITCH TO DISCOVERY LIFE COVER, NOW FNB STILL DEBIT MY ACCOUNT AND I HAVE FILLED FORMS, I HAVE GIVEN THEM PROOF THAT IM WITH DISCOVERY NOW BUT STILL TODAY MY ACCOUNT HAS BEEN DEBITED.<br> <br> I HAVE BEEN SENT FROM PILLAR TO POST, EXPLAINED MY PROBLEM TO SO MANY CONSULTANTS AND NOW I DO NOT KNOW WHAT TO DO ANYMORE.<br> <br>
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FNB (First National Bank)'s replyOfficial
05 Mar 2015, 16:21Hello ktumane,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 639751 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 639751 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply05 Mar 2015, 16:21
Official
Hello ktumane,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 639751 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to FNB Life to be investigated.
Your complaint ref number is 639751 .
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)