1 reviews | Active since Oct 2018
Cancelling debit order
I went to the fnb branch in order to cancel adebit order on my account. I was told that they cannot allow me to do this and that I need to cancel it with the credit provider or just reverse it monthly.Could someone please assist, as I surely have the right to make a decision regarding my own money.
Good Day Mrs Botha
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Mrs Botha
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***