1 reviews | Active since Jul 2016
Cancelling all my products with FNB.
I have had an amazing experience with FNB until recently. Issues started when I upgraded my account and requested a card delivery, which was referred to ccd couriers and I had to wait 2 months fornthe delivery of the card. During the entire time going back and forth with agents trying to figure out where my card is stuck, no one ever mentioned that there would be a courier fee. The card was eventually delivered in September 22nd, after having to complain here on Hello Peter. Now, a month later, I am being randomly charged a courier fee I was never informed of, which took mynlast money that I had budgeted for my kid's lunch money until tbe 20th October when I receive funds again. To say I'm livid, putting is likely. I have now decided I'm canceling everything with FNB. They cannot come and go as/when it pleases them in my bank account. On top of the terrible service I've recently received.
