Cancelling accounts after 12 years

<p>I am disgusted by the service I've received by FNB in the last two weeks and am planning to cancel all my accounts with them.</p> <p> </p> <p>I've been trying to migrate my current phone numbers to FNB connect for days now and getting pathetic feedback from the call centre agents - the last dropped the call and didn't call back.</p> <p> </p> <p>My simple request is to:</p> <p>1. convert my unlimited top up to an unlimited contract</p> <p>2. port two of my current cell phone numbers to the two unlimited contracts.</p> <p> </p> <p>I will cancel my accounts on Monday after years of being a private client because of this terrible service as this clearly shows that FNB is not able to manage their current product portfolio.</p>