CANCELLED DEBIT ORDERS

<p>I placed a complain on Hello Peter, FNB phoned me and while I was on the phone they discovered that their consultant had mistakenly requested that all my debit orders be cancelled, this withou my permission. The lady on the phone confirmed that she corrected the mistake and everything was fine. After office hours I received a call from the same lady but from another phone number asking me to type in my card and pin number again because their was a glitch on the system. I refused and she then said in that case my debit orders will not be corrected. This is know 3 months that I am struggling with a mistake they made ...... I was listed as a late payer....their service is absolutely terrible.</p>