Cancelled card, no new one

Hey I cancelled a lost bank card two weeks ago at an FNB advanced ATM. The message on the screen assured me someone would contact me to get me a new card. Maybe I missed the call, although I doubt it as I've been waiting for a call, because you kind of need a card to use your money. This morning I am with my business partner and she had two FNB card's delivered to the shop. Which reminded me its been a while and I can't use my money. And you have another thing coming if you think I am going to call and chase after you for a service you promised, but you do absolutely nothing about.<br> <br> So yes I am complaining here to get your attention, so here it is: HI CAN YOU WAKE UP AND FOLLOW UP ON MY CARD AND CALL AS YOU SAID YOU WOULD SO I CAN USE MY HARD EARNED MONEY WHEN I FEEL LIKE IT AND NOT BE A PRISONER TO YOUR POOR SERVICE?<br> <br> Thanks for being so slack.