CJ
Charmaine J
1 reviews | Active since Feb 2013
07 Sept 2015, 11:15
Cancellation of top up contract
I app**** for a supposidely top up contract just to get told no its you have to pay up front. I asked to cancel this lie of a contract and they still try to debit my account. This has been going pn fpr 2 months now. Cancel and please pay me back my reversal fees as this is your f up not mine
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FNB (First National Bank)'s replyOfficial
07 Sept 2015, 11:25Hello Charma52,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 755835.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 755835.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply07 Sept 2015, 11:25
Official
Hello Charma52,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 755835.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 755835.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)