1 reviews | Active since Jan 2014
Cancellation of suretyhsip
I have signed a suretyship on behalf of someone in 1999 and asked FNB to cancel it in 2002. I received a letter confirming cancellation but it refers to the wrong surety. I have since tried numerous times to get hold of someone at FNB to cancel the correct suretyship, without any success. May I ask for someone at FNB to email me so that I can upload the documents I have to show them which suretyship I am referring to. Many thanks Ezanne
Good Day Ezanne,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Ezanne,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***