Cancellation of Credit Card Account Problem

I have been battling since April to close me credit card (please note that I no longer<br> have a physiacl credit card but my account is still open and I am still receiving<br> sms's to say that I owe money). According to the last person that I spoke to at FNB<br> Shelly centre, all the appropriate documentation is listed on my profile for the<br> closing of the account and he said that I should not have to pay the outstanding<br> accumulated fees and they are not my reposibility for the termination not having <br> been completed on FNB's part. I have now tried 5 times to close my account to no availe.<br> I have spent more days than I can count between the FNB Shelly Beach and Oribi Plaza.<br> I am now at the point of seething!!!<br> <br> From my experience your staff cannot even change martital status as I had to<br> do that twice!!! Your staff need more training and to give better service<br> as well as pay attention to detail!!!<br> <br> Moving to Nedbank was the best move ever, maybe you should take a few lessons from<br> them - they are helpful, polite and do not moan at clients (I am speaking mainly<br> of the coloured woman at FNB Oribi Plaza. She should not be allowed to help c