Cancellation of Contract

Item: FNB (First National Bank)
Rating: 2
Author: Manie G

I want to cancel my contract with FNB Connect, but they advised me to contact my previous network provider to do so. why do I have to do that? I pay FNB for my contract fees and not the previous network provider. please get this cancelled as from the 01 March and allow my number to be ported.

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Replies (1)

FNB (First National Bank)'s replyOfficial

05 Feb 2016, 09:36

Hello HASTUR,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 863161.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply05 Feb 2016, 09:36

Official