GK
Gustav K
1 reviews | Active since Aug 2010
20 Aug 2015, 08:47
cancellation
I was sold fnb connect simcard on false promise. I asked if they were using cell c and the answer was no. The they tried t deliver the simcard but the courier kept o changing times etc. I just want this cancelled and the port request on m simcard cancelled. Can someone please assist me to cancel esp the port. I have spent a lot of time calling from my cellphone with no joy!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
20 Aug 2015, 12:50Hello GusKotzen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will provide you with feedback.
The reference number is 744309.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will provide you with feedback.
The reference number is 744309.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply20 Aug 2015, 12:50
Official
Hello GusKotzen,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will provide you with feedback.
The reference number is 744309.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Connect who will provide you with feedback.
The reference number is 744309.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)