Cancellation
I cancelled my debt protection plan on the 24th of October. I spoke to Zoliswa Liwela at 10h45. This was deducted last night. After wasting 20 minutes of airtime this morning I was still not put through to the correct department. Reverse this charge.
Hello Amalie-fowlds
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Amalie-fowlds
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)