HB
Hendrik B
1 reviews | Active since Feb 2015
10 Mar 2015, 11:22
Cancellation
Hi<br> This is a very easy one.I want to cancel all my accounts with FNB.I have opened my account 9 years ago<br> and wish I never did with FNB and all their empty promises.I opened my account with you guys in Klerksdorp.<br> I am staying in Randburg and your branch in Constantia told me that I cannot close my accounts.I need to go to<br> Klerksdorp.Please assist and advise and Celeste please do not escalate to a relevant department because you do not have a fully functional department in FNB.Thanks
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FNB (First National Bank)'s replyOfficial
10 Mar 2015, 11:44Hello Danielsan,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 642479.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 642479.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply10 Mar 2015, 11:44
Official
Hello Danielsan,
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 642479.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.
This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 642479.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)