cancell debit order

<p>I have a funeral policy with fnb that cost me 130 a month jusy my son and myself I got a call for the policy and took it as I never had one last montg I decided I no longer want it as it is to much and can get one cheaper I cancelled my debit order and recievesd a sms stating it has been cancelled and I should remember to cancell it with the policy people to this sms was from fnb thia month the debit still went off and upon requesting a reversal they cannoy because the policy is with fnb even though I stopped the debit order and was advised it has been stopped I am very disappointed in fnb and cannot believe this is the service I am recieving I have now cancelled the policy but want my money reversed</p>