Canceled Card Used

On the 4th of October 2022, my card got stuck in the ATM, I called the ***** line immediately to cancel the card.

The card was canceled it even said so on the internet banking but transactions happen towards the end of October. The canceled card was used at various Toll gates.

I called the ***** line to report the first batch of transactions and I was given a case number. After this, I moved money into my saving pocket.

The next day more transactions occurred again and I informed the ********** department.

The transactions were reversed and I was refunded but the bank took R 855.00 for ITEM PAID NO FUNDS 7 items from my acount.

I went to bank city to reverse the charges I was told to call the ***** line I spoke to Njabulo on the 5th of November told me my case was transferred to a debit card ***** department which only works Mon to Friday only.

I need this sorted out asap and the money reversed back into my account.

Thank you