Cancel contract and refund my monies

FNB connect has bridged their contract, we agreed that my debit date will be on the 25th of every month and instead of being debited on the 25th of the month i apparently get debited whenever there is money in my account.<br> <br> I am in Empangeni Kwazulu Natal as we speak and i asked for petrol money from a friend and they deposited 200 rands in my account and FNBconnect decides to take money from my account without my authorisation.<br> <br> I called fnb connect and spoke to a lady called Henga who put me on hold for 33 minutes because she said she was consulting with her team leader Kyla Watson and apparently they cant reverse my monies in to my account, when i request to speak to Kyla Watson she felt that i was not important enough and i was told i cant speak to her.<br> <br> Cancel this contract and please bring back my R106,00 back into my account.<br> <br> Kind Regards<br>