1 reviews | Active since Jun 2016
Can you people get nothing rite
I ordered a credit card, received this time, what a surprise, had to fill in and sighn a whole lot of forms even though I am an existing FNB customer, had to phone the call center to make sure you received everything becuase no one bothers letting me know, I was told the account is active but the balances are still all zero... When I changed the pin number because the **** letter you sent the card in broke, it also didn't work. What is so difficult for FNB to handle about getting a credit card up and running?
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)