Can you ACTUALLY HELP?

Spoke 5 consultants from 4 departments... no still i went nowhere slowly and costly

FNB - Not honoring UBER charge

Day 1 - So first i called Customer service: ********** - you being a customer was referred to Credit card support: ********** , they said request sent to IT to lift the block, i can use the app in the next 3-4hours.

Day 2 - Oh well 24 hours have now passed so lets try, oops same error. Now i cant uber and i have an important engagement. Called in, sorry cant help offline, please give us your number and we will call you when we are back.

Day 3 - Okay, 48 hours have now passed (promised 3-4 hours at first) and.... the same, error can not process payment please call your bank (LIKE DUH I HAVE BEEN TRYING UBER, REALLY I HAVE)

Day 4 - Called Credit card support: ********** as they were the last department to promised the resolution. And then to no ones surprise he put me to ONLINE BANKING, they should sorry we dont handle these types of queries and transferred me to the MOON im guessing because no one answered.

How about that help, that you guys so proudly advertise?