ST
Samantha T

1 reviews | Active since Oct 2017

11 Feb 2020, 13:48

Can you accept a Call WITHOUT asking for my ID Number?

Why do you require my ID when I am making a call? How can I contact you WITHOUT giving you my ID???

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Feb 2020, 14:47
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

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