ST
Samantha T
1 reviews | Active since Oct 2017
11 Feb 2020, 13:48
Can you accept a Call WITHOUT asking for my ID Number?
Why do you require my ID when I am making a call? How can I contact you WITHOUT giving you my ID???
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
11 Feb 2020, 14:47Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
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FNB (First National Bank)'s reply11 Feb 2020, 14:47
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
***
