Can we just break up already!

<p><span style="color: #555555; background-color: #ffffff;">Having any product with fnb has turned into a total nightmare! First I tried closing my cheque account then was told I can't, no help from several people who never know what is going on with the damn thing. Secondly I had a personal loan which changes every month, one month I owe 48k other months 42 then back to 45 on some suprising months 41? How does this happen? No one at fnb can explain it besides it having something to do with settlement and capital somethings which still doesn't explain the crazy discrepancy every month, so I decide to settle the loan based on the amount I was given of 42k after depositing the money I'm told I owe yet another 1351 due to interest. what interest now? The payment has been made for this month of more than enough so what interest do I now owe FNB? ??? The lady I spoke to this morning thinks it's great that we firstly speak over each other, then she's telling me it's interest and cannot ask her anyone to figure out why this changes so often, it's the end of the day and I have been waiting for a call from management explaining this **** to me, I do not want to do business with FNB anymore and it seems like I'm honestly being kept against my will here! FNB CAN WE BREAK UP PLEASE this relationship is only benefiting you and not me, I've settled the big loan, just close the damn thing I'm not happy at all with fnb and honestly have had it with being shunted from pillar to post! I should charge you petrol for all my trips to the bank! Last time I'm asking HOW DO I OWE YOU INTEREST WHEN MY PAYMENTS ARE MADE AND UP TO DATE, WHY DOES THE AMOUNT FLUCTUATE EVERY DAMN MONTH! ANSWER ME OR LET ME GO!!!!!!!!!</span></p>