Can there call centre be more rude???

<p> </p> <p>I had to call there call centre 3 times to get my problem resolved? The first lady told me to wait while she finds out what she must do then dropped the call. The second one was interrupting me while I was trying to explain my problem and while I was explaining she transferred me to another department. FNB your service is unescapable. Your call centre personal is rude I thing you need to go spend some time with the call centre of Nedbank to see how it’s supposed to be done.</p> <p> </p>