Can the service get any worse

Item: FNB (First National Bank)
Rating: 2
Author: Selloane K

I have logged a query, was even pro active to submit a dispute form for an unauthorised debit order that FNB has processed without my concern. they couldn't even afford me the decency to respond to my email. Can the service get any worse?

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

04 Aug 2015, 08:38

Hello skeketsi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier who will provide you with feedback.

The reference number is 735200.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply04 Aug 2015, 08:38

Official