NN
Neil N
1 reviews | Active since Dec 2010
16 Nov 2015, 07:52
Can't use ebucks
So I get this email that tells me that I have to use my ebucks otherwise it will expire. When I log into my banking account and try to buy airtime like I always do I can't select the option to pay with my ebucks account. So how am I suppose to use my ebucks?
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Replies (1)
FNB (First National Bank)'s replyOfficial
16 Nov 2015, 09:26Hello Ne3M,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882468NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882468NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply16 Nov 2015, 09:26
Official
Hello Ne3M,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882468NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 882468NF.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)