1 reviews | Active since May 2017
Can't update my Revolving Loan statement address
<p>Since opening the revolving loan I've been receiving my statement delivered to my home address . This is not ideal especially since I'll be moving to another province and thus won't get my statements. </p> <p>I've contacted several times to have it changed to use by email address (on profile) instead. I then went into the branch to have them change it only to be told that I must contact the Revolving Loan Department. I call them up and they tell me to go into a branch to do it. So instead of going into an infinite loop, I turn to this website instead.</p>
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***.
Regards Complaints Resolution
Naomi Petersen
*** (option one)
This issue has been resolved fairly quickly after my review.
This issue has been resolved fairly quickly after my review.
