1 reviews | Active since Feb 2014
Can't swipe at speedpoints
FNB is down and we cannot swipe at any speedpoint. I have 2 accounts with FNB and my wife also has an account, we could not swipe any of our cards at different stores due to FNB having problems, also told to use by the clerks that non of the people with FNB cards could swipe there . Luckily I have a savings account with ABSA and were able to swipe avoiding an already embarrassing situation. This isn't the first time this has happened . And to think not even a courtesy SMS to tell their customers of the problem. People should think twice about joining FNB. I will definitely change my bank and urge everyone I know to do the same. Shame on you FNB giving all those false advertising to the public when you know you can't deliver.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 711581.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 711581.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
