DA
David A

1 reviews | Active since Jun 2015

30 Jun 2015, 18:19

Can't pay staff !!

Via Online Banking I updated my daily ATM withdrawal limit to withdraw cash to pay staff. It reset all my limits to R0! I could not change it thereafter.<br> <br> I DROVE to the ATM, where I got an error message after trying to withdraw cash. DROVE back to the office and checked for a contact number for FNB. Called them and they reset something and said HOPEFULLY it will work.<br> <br> DROVE back to the ATM, and surprise, surprise, STILL COULDN'T withdraw any cash. <br> <br> WHO is going to compensate me for the time, petrol, explanations to my staff, and embarresment caused to me by all of this?<br> <br> And the issue is STILL NOT RESOLVED!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Jul 2015, 08:35
Official
Hello David333,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 713980.

Regards
Complaints Resolution
Melinda Duvenhage
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