1 reviews | Active since Jul 2016
Can't open a savings (or any other) account online
<p>Whenever I try to create a new account I get the same e-mail stating "Your application has been sent for further evaluation and we'll get back to you with a response as soon as possible.", which never happens.</p> <p> </p> <p>I have to phone and open the account telephonically, if I wanted to do that I would have done that from the start. All this advertising of doing everything online and then it doesn't work.</p> <p> </p> <p>My last reference number in this mail was: ********** ********** </p> <p> </p>
No response from FNB since asking for additional details on the 1st of July.
No response from FNB since asking for additional details on the 1st of July.
Good Day Mr Nel,
Kindly be advised That online banking tried calling you on the 4th July to no avail.Please be advised that I have forwarded this matter to the Relevant manager to make urgent contact and provide youWith assistance,
I sincerely apologize for the delay in this matter and trust you will get a resolution soon.
Kind regards,
Complaint Resolution
Daffnie Govender
087 **********
Good Day Mr Nel,
Kindly be advised That online banking tried calling you on the 4th July to no avail.Please be advised that I have forwarded this matter to the Relevant manager to make urgent contact and provide youWith assistance,
I sincerely apologize for the delay in this matter and trust you will get a resolution soon.
Kind regards,
Complaint Resolution
Daffnie Govender
087 **********
Thank you, I will be waiting for the call.
Thank you, I will be waiting for the call.
So I have been waiting for this call. Eventually I got a call from FNB, I was so excited, but it turned out it was to try to upgrade me to Premier banking. So much dissapointment, and still no resolution. Only missed one call this week from a private number, not sure if I am hoping that was about this or hoping it wasn't.
So I have been waiting for this call. Eventually I got a call from FNB, I was so excited, but it turned out it was to try to upgrade me to Premier banking. So much dissapointment, and still no resolution. Only missed one call this week from a private number, not sure if I am hoping that was about this or hoping it wasn't.